Healthcare Licensure and Certification Prep Specialist

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Faculty 507

Pay Range: $78,300.00 - $117,500.00

Job Description

Responsible for the development, implementation, and execution of comprehensive licensure and board certification preparation initiatives designed to support healthcare program students and graduates in successfully passing licensure and board certification examinations. This role leverages data-driven strategies, academic coaching, and collaborative partnerships with faculty to enhance student outcomes and ensure alignment with university and regulatory standards.

• Provides individualized and group coaching sessions to assess student learning gaps and develop targeted licensure and board certification exam preparation plans.
• Delivers academic support and post-graduation counseling to assist students in navigating the licensure and board certification exam process.
• Teaches test-taking strategies and clinical reasoning techniques, including structured methodologies to strengthen student performance and confidence.
• Designs, implements, and maintains licensure and board certification exam review workshops, seminars, and supplemental instructional materials.
• Integrates licensure and board certification preparation strategies into curriculum in collaboration with faculty.
• Participates in new student orientation and support instructional delivery within core courses.

• Monitors, analyzes, and reports on key performance indicators (KPIs) related to student achievement and licensure exam and board certification readiness.
• Utilizes platforms such as Power BI and performance dashboards to track student progress, cohort outcomes, and content mastery.
• Identifies at-risk students through data analysis and initiate timely, evidence-based interventions.
• Leads and participates in weekly at-risk student meetings to identify, monitor, document, and support students requiring additional assistance.
• Maintains accurate, real-time documentation of student interactions, coaching sessions, and seminar attendance in designated systems.
• Oversees and coordinates all licensure and board certification exam preparation initiatives, including scheduling and implementation of live reviews, and test-taking seminars.
• Ensures alignment of preparation initiatives with faculty to support the integration of licensure and board certification exam preparation strategies and resources into coursework.
• Provides training, in-services, and ongoing support related to tools and policies.
• Promotes peer-to-peer engagement and utilization of best practices.
• Reconciles official licensure and board certification exam results with external organizations and conducts detailed analyses of unsuccessful candidates to inform program improvements.
• Analyzes performance reports to identify trends, gaps, and opportunities for improvement.
• Presents actionable insights and recommendations to leadership and faculty to enhance student success outcomes.
• Drives continuous improvement through proactive use of data and evidence-based decision-making.
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

• Clinical Knowledge: Expertise in medical-surgical, psychiatric, maternal/newborn, and pediatric nursing.
• Communication: Strong ability to coach, mentor, and teach students with varying learning needs.
• Data Proficiency: Ability to utilize data to track student progress.
• Critical Thinking: Expert-level knowledge of licensure and board certification exam-style questions, including identifying "best" answers among multiple correct choices.

• Master’s degree in Nursing or Healthcare
• Active, unencumbered license in designated state

Experience

• Two years of experience in higher education.
• Experience with remediation and tutoring in licensure and board certification examinations.
• Comprehensive understanding of the current healthcare licensure and board certification test plans

Preferred Qualifications

• Doctorate, or terminal degree in a specific content area.
• Certification: education certification, Nurse Professional Development (NPD) certification, CNE (Certified Nurse Educator) certification
• Expertise: Experience in test construction, student remediation, or content review.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Travel:

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.