Manager, Securities & Insurance Instructor
Kaplan, Inc.Job Title
Manager, Securities & Insurance Instructor
Job Description
Primary/Key Responsibilities
- Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink.
- Collaborate with the Classroom Operations team on instructor selection and class assignments.
- Analyze instructor evaluations, student feedback, and other metrics in order to support instructor performance and development. Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills.
- Accurately manage payroll for all direct reports.
- Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed.
- Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team. Oversee the interviewing, onboarding, and training process for new teachers.
- Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility.
- Collect content feedback from instructors and share with the product team in an effort to improve products.
- Communicate product updates and changes to instructors as needed to ensure they have the most updated versions and information for students.
- Work with other teams as needed to solve teacher-related student escalations.
- Participate occasionally as needed on certain client calls with Sales and Customer Engagement when an Academic SME is needed.
- Teach classes occasionally as needed based on business priorities.
Minimum Qualifications
- College degree in business, finance, insurance, or related areas.
- 5 + years of industry experience and training in specific subject matter (Insurance or Securities).
- Excellent communication skills using Word, Excel, and/or Power Point. Proficient in online delivery methods including Zoom.
- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.
At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.
For full-time positions, Kaplan has three Salary Grades. This position is Salary Grade B: $64,819 to $162,047. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.
Location
Remote/Nationwide, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Faculty Management
Business Unit
00079 Kaplan Professional
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.