Manager, Rights and Permissions

Role Summary

The Rights and Permissions manager organizes and oversees the daily workload of licensing coordinators and assistants, ensuring efficient execution of core tasks such as tracking inbound assets, verifying licenses, and entering data into rights management systems. This role monitors task progress, guides team members on standard procedures, clarifies licensing issues, troubleshoots routine problems, and escalates significant risks or contract concerns. The manager reinforces procedure adherence, supports team understanding of copyright basics, and leverages AI tools to optimize workflows for greater accuracy and speed.

Key Responsibilities

• Oversee daily operations for licensing coordinators and assistants, assigning tasks and ensuring timely completion of asset tracking, license checks, and data entry in rights management systems.
• Monitor task progress, provide guidance on standard procedures, and resolve licensing queries to maintain workflow momentum.
• Troubleshoot routine issues, escalate high-risk contract concerns or compliance gaps, and coach team members to prevent recurring errors.
• Reinforce adherence to procedures and build team knowledge of copyright fundamentals through practical training and feedback.
• Utilize AI tools (e.g., Copilot Studio, NotebookLM, or similar) to automate and optimize rights workflows, such as data validation, error detection, and reporting.
• Respond promptly to product/business teams' inquiries on asset ownership and licensing status.

Key Performance Indicators (KPIs)

• Achieve high team accuracy in inputting and updating licensing data.
• Minimize overlooked or expired licenses through proactive tracking.
• Ensure timely completion of all clearance activities.
• Reduce preventable errors across the team.
• Maintain sustained compliance with workflow standards.
• Conduct effective coaching conversations to address and eliminate recurring mistakes.

Behavioral Expectations

• Respond quickly and clearly to product/business teams' questions on asset ownership and licensing.
• Analyze error trends, encourage learning from mistakes, and foster a culture of continuous improvement.
• Coordinate workload handoffs with adjacent departments to enable seamless collaboration.
• Model fairness, share practical copyright insights, and build team confidence in handling complex permissions.

Qualifications

• Bachelor's degree in Law/Publishing/Business OR a related field; advanced certification in intellectual property (IP) OR content compliance preferred.
• 4+ years of experience in rights and permissions management, content compliance OR licensing, with at least 1 year in a people management role.
• Proven background in either rights/permissions (e.g., asset clearance, contract negotiation) or content compliance (e.g., risk assessment, regulatory adherence).
• Demonstrated expertise in AI tools for workflow optimization (e.g., AI-driven automation in Excel, Power BI, Copilot Studio, or NotebookLM) to streamline data-heavy processes like permissions tracking and reporting.
• Knowledge of copyright law, licensing agreements, and/or compliance workflows.
• Excellent communication, coaching, and problem-solving skills; proficiency in Microsoft Excel, Power BI, and rights management systems.
• Ability to thrive in a fast-paced, collaborative environment while balancing accuracy and deadlines.

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Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Learning Subject Matter Experts

Job Family: LEARNING_&_CONTENT_DEVELOPMENT

Organization: Higher Education

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 24175

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