Conferral Coordinator

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position will be partially based in the following office location:

Manchester, NH

For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis.

The opportunity

Southern New Hampshire University (SNHU) is looking for a Conferral Coordinator within the Office of The University Registrar. This is a hybrid position, and requires the ability to work one to two days per week on campus in Manchester, NH. You will report to the Sr. Assistant Registrar. You will contribute to the efficient operation of the Conferral Team, which is responsible for assessing student records for conferral. You will focus on the maintenance of program evaluations and accurate audit and conferral of our student programs while maintaining the integrity of university policies.

In this Role You'll Get To:

• Conduct initial audits on academic records for students who are close to program completion
• Provide customer service while serving on the "front lines" of the main Registrar telephone line as a periodic "Go to Person" (G2P) and when working on campus with our students, faculty, and staff
• Manage assigned commencement responsibilities
• Be a resource for our team members
• Record and update the students' remaining program requirements
• Provide data entry support to the team by processing updates from reports and university management systems
• Process diploma name and address changes and other conferral related requests
• Adjust program evaluations to ensure accuracy of progress toward completion of program requirements
• Provide updates to staff and students on progress toward completion of program requirement
• Manage diplomas returned to campus and process requests for replacement diplomas
• Other responsibilities as assigned. Job responsibilities can change at any time

What we're looking for:

• Associate degree from an accredited college or university, or 3+ years of experience in lieu of degree

#LI-Hybrid

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $17.45 - $27.92. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $19.28 - $26.08.

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources